Terms & Conditions

Terms and Conditions (For Buyers and Vendors)

THETVC.COM | Effective Date: September 2026

1. Marketplace Nature & Intermediary Role

The platform functions purely as a marketplace to connect verified buyers and sellers; the portal handles no monetary transactions between parties. The platform only charges for listing and inquiry-based subscription plans; we do not take any commission or add margins to deals made between parties.

2. Due Diligence & Verification

Buyers and vendors are solely responsible for verifying each other's credentials, sample quality, and delivery terms beyond the basic checks done by the platform. Commercial transactions and agreements are executed directly between trading parties.

3. Dual Role Accounts

Buyers or vendors who wish to act in both roles must register using separate, unique email IDs and will be issued separate login tokens and dashboards.

4. Subscription Plans & Durations

Vendors are permitted to upload product lots strictly as per Plans Purchased. Plan durations are fixed for 365 days from the date of activation, and are non-refundable once activated.

5. Content Ownership & Accuracy

All content, including products, images, and descriptions, must be accurate and owned by the vendor; any copyright or trademark issues are the sole responsibility of the vendor.

6. Neutral Platform Policy

The platform does not promote or favour any buyer or vendor; all listings are displayed based on category, relevance, and plan type.

7. User Conduct & Account Safety

Buyers and vendors must respect each other's privacy and not misuse contact details or business information obtained through the platform. Misuse, spam, or fraudulent activities by either party will result in immediate suspension of the account without refund.

8. App Permissions & Account Deletion

The mobile application requests Camera/Storage access solely for uploading product images and swatch photos, and Push Notifications for real-time inquiry alerts. Users can request account and data deletion directly in the app (Profile > Settings > Delete Account) or by writing to support@thetvc.com.

9. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of India, subject to the exclusive jurisdiction of the competent courts in India.

Executive Support & Contact Directory

Mohammad Tanweer (Director : Sales): tanweer@thetvc.com
Jigna Shah (Director : Operations): info@thetvc.com
Annu Dubey (Client Support Manager): support@thetvc.com
Ritika Kanojia (Digital Marketing): b2b@thetvc.com

Website: https://thetvc.com | Contact Support: https://thetvc.com/contact/

Privacy Policy

Privacy Policy

THETVC.COM | Effective Date: September 2026

We value your privacy and are committed to protecting all personal and business information shared on our platform.

1. Information Collection & Use

  • Information collected during sign-up is used solely for platform verification, communication, and account management.
  • Product and company information submitted by vendors is visible only within the marketplace for buyers.
  • Buyer inquiries and vendor responses are recorded solely for support and performance analysis purposes.

2. Mobile App Permissions

Our mobile app requests Camera and Storage permissions solely to enable users to upload product images and swatch photos, and Notification permissions for real-time inquiry and chat alerts.

3. Data Protection & Third Parties

  • We do not share, sell, or rent your data to any third-party marketing agency or advertiser.
  • All email communication and data transmissions are secured using SSL protocols and industry-standard encryption methods.
  • We do not track or store your payment information; all transactions are handled through trusted, secure third-party payment processors.

4. User Control & Data Deletion

  • You can opt out of non-essential communication and marketing updates at any time from your dashboard.
  • Users may request data deletion directly in the mobile app (Profile > Settings > Delete Account) or by writing to support@thetvc.com; requests will be processed within 7 working days.

5. Policy Consent & Updates

By signing up, you agree to the use of your data under this policy, which may be updated periodically with due notification.

Privacy & Support Contact Directory

Annu Dubey (Client Support & Website Manager): support@thetvc.com
Jigna Shah (Director : Operations): info@thetvc.com
Mohammad Tanweer (Director : Sales): tanweer@thetvc.com
Ritika Kanojia (Digital Marketing): b2b@thetvc.com

Website: https://thetvc.com | Contact Support: https://thetvc.com/contact/

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