Terms and Conditions

Last updated: Sep 22, 2026 (Version: V8)

Terms and Conditions (For Buyers and Vendors)

THETVC.COM | Effective Date: September 2026

1. Marketplace Nature & Intermediary Role

The platform functions purely as a marketplace to connect verified buyers and sellers; the portal handles no monetary transactions between parties. The platform only charges for listing and inquiry-based subscription plans; we do not take any commission or add margins to deals made between parties.

2. Due Diligence & Verification

Buyers and vendors are solely responsible for verifying each other's credentials, sample quality, and delivery terms beyond the basic checks done by the platform. Commercial transactions and agreements are executed directly between trading parties.

3. Dual Role Accounts

Buyers or vendors who wish to act in both roles must register using separate, unique email IDs and will be issued separate login tokens and dashboards.

4. Subscription Plans & Durations

Vendors are permitted to upload product lots strictly as per Plans Purchased. Plan durations are fixed for 365 days from the date of activation, and are non-refundable once activated.

5. Content Ownership & Accuracy

All content, including products, images, and descriptions, must be accurate and owned by the vendor; any copyright or trademark issues are the sole responsibility of the vendor.

6. Neutral Platform Policy

The platform does not promote or favour any buyer or vendor; all listings are displayed based on category, relevance, and plan type.

7. User Conduct & Account Safety

Buyers and vendors must respect each other's privacy and not misuse contact details or business information obtained through the platform. Misuse, spam, or fraudulent activities by either party will result in immediate suspension of the account without refund.

8. App Permissions & Account Deletion

The mobile application requests Camera/Storage access solely for uploading product images and swatch photos, and Push Notifications for real-time inquiry alerts. Users can request account and data deletion directly in the app (Profile > Settings > Delete Account) or by writing to support@thetvc.com.

9. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of India, subject to the exclusive jurisdiction of the competent courts in India.

Executive Support & Contact Directory

Mohammad Tanweer (Director : Sales): tanweer@thetvc.com
Jigna Shah (Director : Operations): info@thetvc.com
Annu Dubey (Client Support Manager): support@thetvc.com
Ritika Kanojia (Digital Marketing): b2b@thetvc.com

Website: https://thetvc.com | Contact Support: https://thetvc.com/contact/

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